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The organizational values of Child Guidance & Family Solutions include:
•Commitment to the public good
•Accountability to the public
•Respect for the worth and dignity of individuals
•Inclusiveness
•Respect for diversity principles that match our core values
•Transparency, integrity, and honesty
•Responsible stewardship of resources
•Commitment to excellence and to maintaining the public trust.
These values inform and guide our agency’s actions when developing policies and practices.
PERSONAL AND PROFESSIONAL INTEGRITY
All staff, board members, student interns, and volunteers of Child Guidance & Family Solutions act with honesty, integrity, and openness in all their dealings as representatives of the agency.
The agency’s leaders promote a working environment that values respect, fairness, and integrity.
MISSION AND PROGRAM
Child Guidance & Family Solutions has been founded for the public good. We have a well defined mission and our programs and services are effective and efficient in working toward achieving that mission.
A. Our mission is formally and specifically stated. It is approved by the Board of Trustees. Our activities are consistent with this mission. Our mission is reviewed every 3 to 5 years to determine whether it needs to be modified to reflect social changes and to determine whether current programs should be revised or discontinued, or new programs considered.
B. We are committed to evaluating, both qualitatively and quantitatively our programs and services in relation to our mission. Programs are evaluated according to effectiveness (the outcomes themselves) and efficiency (the relationship of outcomes to the cost of achieving them). Evaluations include input from service recipients. Evaluations are candid and are used to both strengthen the effectiveness of Child Guidance & Family Solutions and to make programmatic changes.
C. We are committed to treating those we serve with respect and a high degree of professionalism. Policies are in place to protect the confidentiality and privacy of those we serve. A grievance procedure is maintained to address issues and complaints. Client satisfaction is monitored.
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