Getting Help

Quality & Compliance

Any concerns about patient safety and quality of care can be directed either to the CGFS Director of Quality & Compliance, Dr. Timothy Bartlett, at 330-762-0591, or to our accrediting body, The Joint Commission. There are three ways to contact The Joint Commission:

  • At www.jointcommission.org, use the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website
  • By fax to 330-792-5636
  • By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181

Getting Help

If you are uncertain about whether you need or want to begin formal mental health treatment, discussing the issues that you are concerned about can help you determine what the next best step may be. This can be an informal, friendly, and confidential conversation between you and one of our front-door therapists. Speaking with a therapist can help provide insight, solutions, and information about options and other resources that are specifically presented for your consideration

This discussion is not a substitute for formal counseling and doesn’t constitute mental health treatment, but our therapist can listen to your specific problems and introduce you to what it’s like to speak to a member of our staff.

This discussion is the first step to help find the right path for you.

Next Steps

Quality & Compliance

If you have a concern about patient care or quality of care, we would like to hear from you.

Any concerns about patient safety and quality of care can be directed either to the CGFS Director of Quality & Compliance, Dr. Timothy Bartlett, at 330-762-0591, or to our accrediting body, The Joint Commission. There are three ways to contact The Joint Commission:

  • At www.jointcommission.org, use the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website
  • By fax to 330-792-5636
  • By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181

Services Brochure

To learn more about CG&FS and our servces and programs, please download our agency brochure.